Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Olivia Bennett Toronto, reachable via info@oliviabennetttoronto.com.

1. Applicability

By placing an order through our website, you agree to these Terms & Conditions.
Olivia Bennett Toronto reserves the right to update or modify these terms at any time without prior notice.

2. Product Information

We strive to provide accurate and up-to-date product descriptions, photos, and pricing information.
However, minor errors or inaccuracies may occasionally occur. In such cases, we reserve the right to correct any mistakes and update the information as needed.

3. Orders and Payments

Orders are processed once full payment has been received.
Available payment methods may vary depending on your location. Customers are responsible for verifying which payment methods are available in their region.

All transactions are processed securely, and your payment details are handled with care through trusted third-party payment processors.

4. Processing and Delivery

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days (depending on your location)

  • Orders are shipped directly from our supplier in China

Delivery times are estimates and may vary due to external factors such as customs processing or courier delays.
Olivia Bennett Toronto is not responsible for shipping delays caused by third-party carriers or customs agencies.

5. Returns and Cancellations

Please refer to our Return Policy for full details on returns, exchanges, and cancellations.

6. Liability

Olivia Bennett Toronto is not responsible for any loss, theft, or damage of packages if the tracking information shows that the order has been delivered to the address provided by the customer.

Customers are responsible for providing accurate and complete shipping information. Address corrections must be requested within 24 hours of placing the order.

7. Intellectual Property

All website content — including but not limited to text, images, graphics, designs, and logos — is the intellectual property of Olivia Bennett Toronto and may not be copied, reproduced, or distributed without prior written consent.

8. Complaints and Customer Service

If you have any complaints, questions, or concerns, please contact us by email.
We aim to respond to all inquiries within 5 business days.

Email: info@oliviabennetttoronto.com
Company Name: Olivia Bennett Toronto

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Canada.
By using our website or placing an order, you agree that any disputes will be handled under Canadian jurisdiction.